When the pandemic forced employees to work from home, companies had to adjust their business applicatinos and how they were delivered.
Suddenly, managed services and SD-WAN became critical infrastructure! Managed services such as UCaaS or hosted voice or contact center enabled employees to work from home, and SD-WAN enabled employees to get the bandwidth and quality of service necessary to deliver flawless voice and video interactions at the right price.
Now, with employees returning to offices, both SD-WAN and managed services are continuing to grow! Gartner forecasts that:
Turnium enables you to control and manage how customers get to your managed services. You'll be able to provide a new managed service, avoid customer downtime, and ensure the highest experience of your managed services while increasing customer satisfaction and retention.
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Interested in learning more about SD-WAN and network resiliency? Check out these resources: